Last Updated: October 2026
Who We Are
JMP Services Ltd acts as the Data Controller for personal information processed through our business operations and website.
If you have any questions regarding this policy or how your data is handled, please contact our Director / Quality Manager:
Company: J.M.P. Services Ltd trading as JMP Surveys
Management Oversight: Richard Instance
Address / Contact Details:
JMP Surveys
South Suffolk Business Centre
Alexandra Road
Sudbury
Suffolk
CO10 2ZX
Tel: 01787 378431
Email: info@jmpsurveys.co.uk
Our Core Data Principles
We operate under a strict policy of data minimisation and transparency:
No Unnecessary Data Collection: We only collect personal information that is directly required to fulfill our contractual duties or answer client enquiries.
No Data Selling or Advertising: We do not collect, sell, lease, or trade personal data to third parties for marketing or commercial purposes.
No AdSense or Tracking Profiles: We do not run third-party advertising networks (such as Google AdSense) or build behavioural advertising profiles from our site visitors.
What Information We Collect and Why
When you interact with us as a client, prospective client, or website visitor, we may collect and process limited personal data:
Client & Job Enquiries: Names, business addresses, property/site access details, property details, telephone numbers, and email addresses.
Purpose & Lawful Basis: This information is processed strictly on the basis of contractual necessity (to carry out requested surveys, inspections, and reports) or legitimate business interests (to respond to instructions and enquiries).
Confidentiality & Disclosure
All client details, site instructions, survey records, and reports are treated as strictly confidential.
Reports and technical inspection data are issued only to the instructing client or their authorised representatives.
Information is never disclosed to external parties unless explicitly authorised by the client, required by law/regulatory bodies, or necessary for laboratory analysis or accreditation/UKAS assessment requirements.
How We Store and Protect Your Data
We apply robust physical, technical, and organizational security controls to protect information against unauthorised access, loss, or misuse:
Secure Storage: Digital records and report data are stored in restricted cloud storage systems with password protection and access control on a strict need-to-know basis.
Retention Periods: We retain client and operational records only as long as necessary to satisfy legal, contractual, and technical accreditation obligations (for example, survey records are retained for a minimum of 6 years). Once retention periods expire, records are securely deleted or shredded.
Cookies Policy
Our website is built using Google Sites.
Essential Cookies Only: Google Sites uses essential, functional cookies required purely for page delivery, system stability, and security.
No Marketing or Analytics Cookies: We do not use third-party tracking, advertising cookies, or Google AdSense on this site.
Managing Cookies: You can control or block cookies through your web browser settings at any time; however, disabling essential cookies may impact basic site display.
Your Data Rights
Under UK data protection law, you have specific rights regarding your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you (Subject Access Request).
Right to Rectification: You can request that inaccurate or incomplete data be corrected.
Right to Erasure & Restriction: You can request the deletion or restriction of your personal data where valid legal grounds apply.
Right to Object: You may object to data processing based on legitimate interests.
To exercise any of these rights, please submit a written request to our Director / Quality Manager at the contact details above. We respond to all requests within standard statutory timeframes (normally one month).